In this article, we will walk though how to access questions submitted by viewers from within Live Event Console page.
We will assume you have already Scheduled a Live Stream in webcastcloud.
Once your Live Stream is setup, you can continue with the steps below:
Active Q&A on your Live Stream
Q&A needs to be activated prior to the stream going live.
- In webcastcloud Admin, browse to Videos >Manage Videos
- Select the livestream from the video list
- Select Edit
- Click Interactivity tab
- Select the checkbox Questions
- Save
Your video player will now display the Questions icon on the video player. Once your live stream has started, viewers can submit their questions from the Q&A pop-up.
View Submitted Questions as a Moderator:
Questions submitted from a viewer during your live stream are available from the Live Event Console page.
- In webcastcloud Admin, browse to Videos >Manage Videos
- Select the livestream from the video list
- Select Edit
- Select Media Info
- Select Live Event
- Select Q&A
Quick access to Questions
If you are no longer running your live stream, you can access questions simply from the Video Interactivity tab, rather than the Live Event Console.
- In webcastcloud Admin, browse to Videos >Manage Videos
- Select the livestream from the video list
- Select Edit
- Select Interactivity
- Select View Q&A or Moderator