Video Analytics in Webcastcloud Admin

Step-by-Step Guide to Accessing Video Analytics

1. Navigating to Video Analytics

• Log into your Webcastcloud Admin account.
• Navigate to Admin > Video Library > Videos.
• Select the desired Channel.
• Click on the specific Video you wish to analyze.
• From the Actions dropdown, select Analytics.

This will take you to the analytics dashboard for the selected video, which can be either live or on-demand.

2. Viewing Totals

At the top of the Video Analytics page, you will see the following totals:

• Total Views: The total number of views for the video.
• Live Viewers: The count of viewers during the live stream.
• OnDemand: The number of on-demand views.
• Unique Viewers: The number of distinct viewers who watched the video.

3. Analytics Summary

Below the totals, you will find an Analytics Summary section containing important timestamps and engagement metrics:

• Date: Date and time of the latest analytics data (e.g., 02/09/2023 11:19:00 AM).
• First Watch: The timestamp of the first viewing (e.g., 02/09/2023 5:42:38 PM).
• Last Watch: The timestamp of the last viewing (e.g., 04/03/2024 10:04:51 AM).
• Total Time Watched: The cumulative time watched by all viewers (e.g., 07:51:47).
• Average Watched: The average time each viewer spent watching the video (e.g., 00:06:17).
  
  

4. Filled Line Chart

The analytics dashboard features a filled line chart that visualizes the following metrics over time:

• OnDemand Views: Number of on-demand views.
• Live Views: Number of live views.
• Total Views: Overall views for the video.

The x-axis represents the date.

5. Video Analytics Table

Below the chart, you will find the Video Analytics Table, which provides a detailed view of each viewer’s engagement. The table includes:

• User Name: The name of the viewer.
• Live Views: The number of times the viewer participated in the live session.
• OnDemand Views: The number of times the viewer watched the video on demand.
• Total Time Watched: The total time the viewer spent watching the video.
• First Watch: The timestamp of the viewer's first engagement with the video.
• Last Watch: The timestamp of the viewer's last engagement.
• Credits Achieved: Any credits earned by the viewer for watching the video.
• Credits Sent: Credits that have been sent to the viewer.
• Percentage Watched: The percentage of the video that was viewed by the participant.
• OnDemand Milestones: Milestone achievements, including:
  • 25%
  • 50%
  • 75%
  • 90%
  • 100%

6. Applying Filters

You can filter the video analytics data by the following criteria:

• Roles: Select roles to filter the data.
• Member Type: Choose specific member types to narrow down the results.
• Search: Enter the Username, Email, or Full Name of the viewer.
• Click Submit to apply the filters.

7. Downloading Data

To download the analytics data in CSV format, use the Download button located on the page.

8. Viewing Live or All Views

• To view only live views, select Analytics from the dropdown menu in the top right corner, then choose Live Views.
• Select All Views to see both live and on-demand views, providing a comprehensive total of all views for the selected video or content.

Common Questions

1. Can I track both live and on-demand views in the same analytics section?

   • Yes, both live and on-demand analytics are available within the same video analytics interface.

2. What metrics are available in the Video Analytics summary?

   • The summary includes totals for views, live viewers, on-demand views, unique viewers, total time watched, and average watched time.

3. How can I filter the analytics data?

   • You can filter the data by roles, member types, and search for specific viewers using their username, email, or full name.

4. Can I download the video analytics data?

   • Yes, you can download the analytics data in CSV format using the download button.

5. How can I view just the live views for a video?

   • To view only live views, select the Analytics dropdown and choose Live Views. Use All Views to see the total views for both live and on-demand content.

6. I can't see my latest views. What should I do?

   • Select Run Update to refresh the data. You can check the Last Update time to see when the report was last run. Running the update ensures you have the most recent data, including views that may have just completed.

This article provides a detailed guide for admin users on how to access and utilize video analytics in Webcastcloud Admin. For further assistance, please reach out to our helpdesk.