Video thumbnail images are automatically created from the video you upload. You have the ability to select a thumbnail from the auto generated images of upload a custom thumbnail image.
Your thumbnail image will be display on your Video Card, Highlight Reel and on your Video Player.
Select an Auto Generated Thumbnail Image
- Browse to Videos >Manage Videos >Find a Video from the list >Edit
- Under Thumbnail Select Select New
- A selection of thumbnail images that have been automatically generation throughout your video will appear
- Search and Select your preferred image
- Click Save
- The Video Thumbnail is now be updated
Upload a New Thumbnail Image
If you wish to upload a custom thumbnail rather, or your video is scheduled to be live so you do not have an auto generated thumbnail image, you can use the option to Upload a Thumbnail Image
- Browse to Videos >Manage Videos >Find a Video from the list >Edit
- Under Thumbnail Select Upload
- Select an image to upload from your local device
- Select Upload
- Your thumbnail image will now be updated

Thumbnail Image Dimensions
Thumbnail Images are recommended to be 16:9 aspect ratio.
Some examples of 16:9 aspect ratio include: 640x360px, 960x540px, 1024x576px, 1280×720