External Products allow you to link to third-party content from within Webcastcloud. This is useful when access to a product is provided or sold outside of Webcastcloud, but you still want it to appear within your channels and follow your normal access and pricing rules.
What is an External Product?
An External Product is a content item in Webcastcloud that links users to a third-party URL. The content itself is hosted externally, but discovery, access, and pricing can still be managed inside Webcastcloud.
How to Add an External Product
Log in to Webcastcloud Admin
Navigate to: Library → Content → Add New
Select: External Product
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Complete the required fields:
Title: Enter the name of the product as it should appear to users.
Channel: Select the channel where this product should be displayed.
External Content URL: Enter the full URL to the third-party product or resource.
(This is required.)
Save the product.
Add a Thumbnail Image
After the product is created:
Upload a thumbnail image for the External Product.
This image will be used in channel listings and product views.
Set Pricing and Access Controls
Once saved, configure the product the same way as any other Webcastcloud content, by using with Access/Pricing on the content, or Monetization features such as Packages, Discounts to all content within the same channel.
On the Content info tab, set the access type (paid, free, locked) and price (if applicable)
Disable Inherit >Save
Browse to Access/Pricing tab
Set 'Access' for member lists that should have access to the content
Set Access to a Video or ResourceSet 'Pricing' for the member lists (member types, groups) that should have a different price for the content: Set Member Pricing for a Video
Important Notes
Webcastcloud does not host or deliver the external content.
Access to the external URL is managed by the third-party platform.
Webcastcloud controls visibility, pricing, and access eligibility only.