Overview
A Voucher entitles a specified group of members with a certain monetary value to be used to spend on your video library.
A voucher is created with a specific amount, and applied to a Member List.
A voucher can then be used by those members towards one or more purchases, until the total amount has been used by that member.
A voucher is created with a specific amount, and applied to a Member List.
A voucher can then be used by those members towards one or more purchases, until the total amount has been used by that member.
Steps: Create a Voucher
The following steps will walk you through how to create and assign a Voucher
- Navigate to Monetization >Vouchers
- Click Add New
- Enter a Name for your voucher. This will not appear to your members
- Enter a Code to be used at time of checkout by members
- Set the Amount for the total value of the voucher
- Assign a Member List to the Voucher
- Add
Your voucher code is now ready to share with your Members.
Using a Voucher
A Member who has been assigned to the voucher, can use the code on the checkout page.
Vouchers are supported across all payment gateway providers.
Once a member has added an item to their Cart, from the Cart page they can:
- Enter the Code >Submit
- If the voucher is valid and they are on the assigned Member List, the Total price will be discounted by the voucher amount.
- Any balance for the member on that voucher will be stored for future use.
View Voucher Usage
- In Admin, navigate to e-Commerce > Vouchers
- Click on View Voucher Usage
- From the drop-down menu, select the Voucher
- The table will how the usage history for the voucher selected
- The voucher code will also display as a reference on Sales Orders
Examples of Voucher Usage
- If a voucher is valued at $100 and the video is $50, when the voucher is submitted on the cart page, the total will be updated to $0. The user can select Checkout to buy the video without needing to enter any credit card details. The member will have $50 remaining on the voucher to use at another time.
- If the Cart Total is updated to $0, then the user can select Checkout the buy the video. without entering their credit card details.
- If the Video is $120 and the voucher is worth $100, the member will pay the balance of $20. The voucher is considered used for that member and they will not be able to and will come to $20 and you will have no voucher left.
- A Member can use the voucher multiple times until the total monetary value has been used.